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798 FAQ — answers to all your questions
Answers in English

Whether it's login, registration, deposits, withdrawals, bonuses, or gaming — you'll find answers to all your questions right here. The 798 FAQ page is built with Bangladeshi users in mind.

40+ Questions Answered Fully in English Regular Updates 24/7 Support
Topic-Based Help

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Choose a topic from the categories below to find your answer.

Login & Registration

Answers to all questions about account registration, login issues, password reset, and account verification.

Deposits & Withdrawals

Deposit and withdrawal processes and limits for mobile banking, e-wallets, and bank transfers.

Bonuses & Offers

How to claim and use the welcome bonus, cashback, reload bonus, and VIP rewards.

Gaming & Rules

All questions about how to play Fish Games, Slots, and Live Casino, including betting limits and payouts.

Security & Privacy

Account security, data privacy, two-factor authentication, and fraud prevention.

App & Technology

Mobile app download, installation issues, system requirements, and technical support.

All Questions Log In Deposits/Withdrawals Bonus Gaming Security

Login & Registration

Opening an account at 798 is quick and easy. On the registration page Go ahead — enter your Bangladeshi mobile number, set a strong password, and verify with the OTP sent to your phone. Your account will be active in just 2 minutes, and you'll instantly receive a 150% welcome bonus.

On the login page Click the "Forgot password?" button on the page. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The OTP is only valid for 5 minutes, so complete the process quickly.

No. For security reasons, only one active session is allowed per account at a time. Logging in from a new device will automatically end the previous session.

Yes, account verification is required before you can make a withdrawal. Simply upload a copy of your national ID or passport along with a selfie to complete KYC. Verification is usually done within 24 hours.

Entering an incorrect password several times may temporarily suspend your account. Wait 30 minutes and try again. If the issue continues, contact our support team via live chat.

Deposits & Withdrawals

798 accepts deposits via mobile banking, e-wallets, and bank transfer. Deposits through all methods are generally credited to your account instantly.

The minimum deposit at 798 is just BDT 100. You can send it through any mobile banking service or e-wallet in Bangladesh. There are no hidden charges.

Withdrawal requests are typically processed within 15 minutes to 24 hours. KYC-verified accounts enjoy faster processing times. VIP members receive priority processing.

Wait 5–10 minutes first. If the funds still haven't appeared, contact live chat support with a screenshot or reference number of the transaction. Our team will resolve it promptly.

798 does not charge any withdrawal fees. However, your mobile banking provider or bank may apply their own transaction charges. VIP members enjoy fee discounts in certain cases.

Bonuses & Offers

After opening a new account, a 150% welcome bonus is automatically added to your first deposit. For example, a deposit of BDT 1,000 gives you a total balance of BDT 2,500. Bonus terms and conditions Terms and Conditions See on the page.

A wagering requirement must be met before you can withdraw a bonus. Typically, you need to wager 10–20 times the bonus amount. Full terms Terms and Conditions Available on the page.

Yes, 798 regularly offers cashback, reload bonuses, free spins, and special event bonuses. Log in to see all active offers on your dashboard. VIP members get even more, including exclusive bonuses.

Yes! Share your referral link — when a friend registers and makes their first deposit, you'll earn a bonus. You can find full details about the referral bonus in the Promotions section of your account.

Gaming & Rules

798 offers Fish Games, Slots, Casino, Live Casino And many more — with over a thousand games in total and new titles added regularly.

If you get disconnected, 798's system automatically saves your game progress. Once you reconnect, you can pick up right where you left off. Your wagered funds are safe no matter what.

Betting limits vary by game. The minimum bet generally starts from BDT 1, while the maximum depends on the game type and your account level. VIP members can place bets at higher limits.

Yes, Live Casino Professional dealers trained in the category run games in real time. Through HD video streaming, you can interact with the dealer directly.

Security & Privacy

Yes, 798 secures all your personal information through SSL encryption. Your data is never shared with third parties. To learn more, Privacy Policy Read.

After logging in, go to Account Settings and enable 2FA from the "Security" section. You'll receive an OTP on your mobile with every login, adding an extra layer of protection to your account.

Change your password immediately and log out of all devices. Then notify our security team via live chat. We will investigate within 24 hours and take the necessary action.

App & Technology

Download Page Download the APK file and install it on your Android device. iOS users can open 798.run in a mobile browser and use the "Add to Home Screen" option.

To install on Android, first go to your phone's Settings and enable the "Install from unknown sources" option. Then open the APK file. If you run into issues, restart your device and try again, or contact our support team via live chat.

First, check your internet connection. Clear the app's cache and restart it. If the problem persists, uninstall the app and Download Page Install the latest version.

The 798 app requires Android 6.0 or higher. If you have an older device, you can still get the full experience by visiting 798.run in a mobile browser like Chrome or Firefox.
If you can't find the answer here, reach out to our 24/7 live chat support. Our team is always ready to help.

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