798 treats the protection of your personal data as its top priority. Read this Privacy Policy to understand what information we collect, why we collect it, and how we keep it secure.
798 (798.run) is one of Bangladesh's most trusted online gaming platforms. We believe the most important way to earn our users' trust is by keeping their personal information safe. This Privacy Policy clearly explains what data we collect, why we collect it, how it is stored, and what our responsibilities are toward your information.
By creating an account on 798, playing games, or using any of our services, you are agreeing to this Privacy Policy. Please read it carefully before registering.
Our Privacy Policy is built with user protection as the top priority. 798 never sells your personal information or shares it with unauthorized third parties.
This Privacy Policy applies to the 798.run website and all associated mobile applications, services, and platforms. If anything is unclear, please contact our support team.
798 only collects information that is genuinely needed to provide our services and manage your account. Collecting unnecessary data goes against our policy. In accordance with our Privacy Policy, we collect the following information.
| Data Type | Why we collect it | Required? |
|---|---|---|
| Full Name | Account verification and identity confirmation | Yes |
| Phone Number | Security Verification & Communication | Yes |
| Email address | Account notifications and support | Yes |
| Date of Birth | Age verification (to confirm 18+) | Yes |
| National ID Card | KYC verification and fraud prevention | Where applicable |
| IP address and device information | Security Monitoring | Automatic |
| Transaction Details | Financial records and audits | Yes |
| Gaming history | Service Improvement & Support | Automatic |
We do not collect any information beyond what is listed above. Your consent is always obtained before we collect any data from you.
798 uses collected data only for specific, defined purposes. Our Privacy Policy ensures your information is never misused. Below is a complete list of how we use your data.
Your separate consent will always be obtained before your data is used for marketing purposes. You can opt out of marketing communications at any time.
798 uses international-grade security technology to keep your data protected. Our servers operate under the highest security standards. As part of our Privacy Policy, we apply the following security measures.
Regarding data retention — your data is kept for as long as your account remains active. After account closure, data may be retained for up to 5 years as required by law, after which it is permanently deleted.
Our servers and data storage systems are regularly audited by independent security experts, ensuring that our Privacy Policy is upheld to the highest standard.
798 uses cookies on its website to enhance your experience. Cookies are small data files stored in your browser. In accordance with our Privacy Policy, we use the following types of cookies.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working. We do not use any harmful tracking cookies.
798 never sells your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services. Under our Privacy Policy, such sharing only occurs for specific, defined purposes.
Your data is not shared with anyone outside the cases listed above. All our partners comply with international data protection standards and are bound by our Privacy Policy.
Under our agreements with partners, they may only use your data for the specified purpose — nothing else.
798 is strictly for users aged 18 and above. In line with our Privacy Policy and Terms of Service, we do not collect and will never collect personal information from minors.
If you believe a minor is using our platform, please notify our support team immediately. We will take swift action.
Under 798's Privacy Policy, you have full control over your own data. We believe you have the right to be informed and to make your own decisions.
All data-related requests can be submitted through our support team. Requests are typically processed within 7 business days.
798 reserves the right to update this Privacy Policy in part or in full when necessary. However, we will notify registered users before making any significant changes.
If you need a copy of a previous version of our policy, please contact our support team. We retain archived copies of prior policies in the interest of transparency.
For any questions, complaints, or requests regarding our Privacy Policy, please contact our support team. We are always here for you.
Email: [email protected] | Live chat and support: available 24 hours a day, 7 days a week. Queries are typically responded to within 24–48 hours.
To reach our Data Protection Officer directly, start a live chat and type "Privacy" — our specialist team will be happy to assist you.
Our Privacy Policy is backed not just by words, but by technology and commitment.
Every piece of your data and every transaction is protected by 256-bit SSL encryption — the same security standard used by banks.
798 never sells your personal information to third parties. Our Privacy Policy strictly prohibits this.
Add an extra layer of security to your account with Two-Factor Authentication (2FA) and prevent unauthorized access.
Independent third-party experts conduct regular audits of our systems, ensuring we maintain the highest standards under our privacy policy.
You always have the right to view, correct, or delete your data. Our Privacy Policy is designed to protect your autonomy.
We never retain more data than necessary. Data is permanently deleted after the defined retention period. Transparency is at the core of how we operate.
Full control over your data, always — that is our promise.
You can request to know what data we hold about you at any time — we will respond within 7 business days.
If any of your information is incorrect or outdated, you can request a correction. Our support team will assist you promptly.
When you close your account, you can request permanent deletion of all your data once any legal retention obligations have been fulfilled.
You may request to stop receiving promotional messages or emails at any time. We will act on your request right away.
You can request a copy of the data we hold about you in a specific format.
In certain cases, you may object to the processing of your data and we will take your request into consideration.
Answers to the questions our users ask most.
798 is committed to responsible gaming. Gaming is for entertainment — never treat it as a primary source of income. To learn more, visit our Responsible Gaming View the page.