Gaming at 798 is more than entertainment — it's a responsible experience. We believe every player's mental wellbeing and financial security deserve top priority, which is why we provide all the tools and support needed for responsible play.
Responsible gaming means playing in a way where you maintain conscious control over your time, money, and mental state. At 798, we believe gaming should be purely a form of entertainment — never a source of stress or financial hardship.
Online gaming is growing fast in Bangladesh. In this environment, understanding responsible gaming is essential for every player. With the right knowledge and awareness, gaming can be a fun and safe experience.
The core principles of responsible gaming are: staying aware of your budget and time, avoiding emotionally driven high-stakes bets to chase losses, and never letting gaming take priority over your other life responsibilities. 798 always places these principles first.
The most effective way to game responsibly is to set your own limits from the start. 798 offers a range of limit-setting options to help you stay in control of your gaming.
Setting limits is not a sign of weakness — it's what a mindful, responsible player does. Contact our support team to use the limit-setting options available at 798.
Problematic gaming often develops gradually and can be hard to recognize on your own. Knowing the warning signs makes it possible to act in time. As part of responsible gaming, check yourself against these signs regularly.
| Signs | Normal Gaming | Warning Signs |
|---|---|---|
| Gaming time | Pre-set | Out of Control |
| How Losing Feels | Normal Frustration | Extreme agitation |
| Family Life | Not Affected | Being neglected |
| Financial situation | Within Budget | Debt or loss of savings |
| When not gaming | Feeling Normal | Restlessness or anxiety |
| Playing in Secret | Not required | Hiding from Family |
If you notice two or more of the signs listed above in yourself, that is a cause for concern from a responsible gaming perspective. Do not wait — reach out to our support team or consider the self-exclusion option.
Sometimes the boldest move is to stop. As part of responsible gaming at 798, you have access to Self-Exclusion and Cool-off Period options.
Take a temporary break ranging from 24 hours to 6 weeks. Your account stays active during this time, but gaming will be temporarily disabled.
Choose a long-term self-exclusion period ranging from 6 months to 5 years. During this time, your account will be completely deactivated and you will not receive any marketing communications.
You can also request permanent account closure at any time. Our support team will guide you through the entire process.
When your Self-Exclusion period ends and you wish to return, you'll need to go through a verification process designed to confirm your wellbeing.
Financial awareness is the most critical aspect of responsible gaming. Never spend money on gaming that you cannot afford to lose without it affecting your daily life.
Gaming by anyone under 18 is strictly prohibited at 798. This is a cornerstone of our responsible gaming commitment. Age is verified during registration, and any account showing suspicious activity is investigated.
If a minor has used your account to play, please notify our support team immediately. We will act quickly and provide all necessary assistance.
Problematic gaming is a mental health issue — seeking professional help is not a sign of weakness, but of courage. 798 keeps multiple support pathways open for its users.
798 is more than a gaming platform — it's a responsible community. We are committed to putting user safety at the heart of every decision we make.
Our goal is to create an environment where every player feels safe, informed, and at ease. Responsible gaming sits at the core of our business model — not as a formality, but as a genuine belief.
We use advanced technology and dedicated human support to keep your gaming experience safe and enjoyable.
Set your own deposit, loss, and time limits. Limits can be lowered instantly — increasing them requires a cooling-off period.
You'll receive automatic break reminders at set intervals — a nudge to keep track of how long you've been playing.
Deactivate your account for anywhere from 6 months to 5 years. You won't receive any promotional messages during this period.
A strict verification process ensures no minor is able to use the platform.
Advanced technology monitors for unusual gaming patterns and proactively steps in with support when needed.
Our specialist team, trained in responsible gaming, is available 24/7, seven days a week.
We're here for you no matter what. Don't hesitate to reach out for support on any responsible gaming matter.
Get instant support 24 hours a day, 7 days a week. Start a chat by typing "Responsible Gaming".
For detailed issues, email us: [email protected]
Visit our FAQ page for detailed responsible gaming guides and tips.